Text Messaging For Business.
One of the most crucial things for any business is business texting. It is one of the key methods that can elevate your business to greater heights when used well. It is a clean simple method that does not require too much effort. It is a method guaranteed to retain your customer’s interest, advise them on promotions you may be running and so much more. Some things, however, must be thought about before going too far.
First you shall need to identify a great SMS platform that works for you. It needs to be fairly priced so as to make economic sense. You shall need to carry out some research on which companies are offering the services and what offers they have that can work well for you. There is also need to strategize and come up with great content that will retain your customer base. Ensure you have checked on these two issues at first.
There is a continuous growth in business texting among the working class people. This is found to be effective even when texting your boss and among employees. It is also crucial to understand that it is totally different from the way we text each other that is personal texting.
It is very imperative to understand the repercussion that comes along with auto-correct while texting as it can bring about mayhem when exchanging texts. Before you press the send button, it is very crucial to check your text and ensure that there is no single mistake in it. Make sure to check what you have typed before sending your text. It brings about the seriousness in you and shows how smart you are.
You should be smart while texting and know when and where you are. Texting while there is a meeting in session is rude and the leader of the meeting might realize or conclude that you are not concentrating or your mind is far away.
Because you might have a lot to say in only a few characters, you would want to use abbreviations. Abbreviations are very casual and may not sound professional. Another thing is that because you might be sending the texts to different kinds of people, they might not understand the abbreviations as you intended them to mean. Because your recipients are most likely of different ages, the old might not get what you are saying. Texting the whole word when you are using a good phone is much easier at the end of the day. You should also avoid emoticons because no one will take you seriously when you use them.
It is very important that you ask if your clients and employees are okay with you sending texts to them. No one wants to be spammed with texts that they don’t want to receive. You might risk getting a negative reaction to your texts. It won’t help your relationship if you also send the texts at the wrong time. The best time to send such texts is during office hours.